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About IVASS


Top 3 Reasons to Attend IVASS

1. Get Practical & Actionable Insights on After Sales Business, Profitability, People Management, SOPs & Innovation

2. Connect one on one with Top Automotive Heads & Experts

3. Earn WAF Branded Certificate of Attendance

Thought Leaders @ IVASS


Dr Dinesh Bhasin Former Head - Customer Service Tata Motors PVBU

Dr. Raj Kumar

MBBS, MD (Chest)

FCICM (Critical care Australia)

Dr Dinesh Bhasin Former Head - Customer Service Tata Motors PVBU

Dr Dinesh Bhasin

Former Head - Customer Service

Tata Motors PVBU

Muralidharan, Senior Partner WAF Ventures

S Muralidharan

Senior Partner

WAF Ventures

Rajesh Mehrotra National Head - After SalesMG Motor India

Rajesh Mehrotra

National Head - After Sales

MG Motor India

Arun Malhotra Auto Industry Veteran Moderator

Arun Malhotra

Auto Industry Veteran

S Punnaivanam, VP & Head - After Sales, Hyundai Motor India

S Punnaivanam

VP & Head - After Sales

Hyundai Motor India

Ramashankar Pandey MD Hella India Lighting

Ramashankar Pandey

MD

Hella India Lighting

Vishal Bhat Head - After Sales Business & Service Volkswagen India

Vishal Bhat

Head - After Sales

Business & Service Volkswagen India

Garima Misra Group Landmark

Garima Misra

MD

Group Landmark

Harsh Vashist National President All India Automobile Workshops Association - AIAWA

Vikrantt Mohan

National President - All India

Automobile Workshops Association

Harsh Vashist MD Satyam Group of Cos

Harsh Vashist

MD

Satyam Group of Cos

M. Dhananjayan - MD Focus Group India & Middle East

M Dhananjayan

MD

Focus Group India & Middle East

Anuj Guglani CEO - World Auto Forum,Senior Partner - WAF Ventures

Anuj Guglani

CEO - World Auto Forum,

Senior Partner - WAF Ventures

Moments from IVASS 2020


Moments from IVASS 2019


Moments from IVASS 2018


Moments from IVASS 2017


Moments from IVASS 2016


Moments from IVASS 2015


Participants Feedback at World Auto Forum


"Overall Good Program and great social networking opportunity provided."

- Santosh Kulkarni , TTi Global

"Excellent Concept and Gathering! As an outsider, I’m learning a lot!!"

- Ashish Shah, CEO, Delhi Dynamos FC

"Good to hear the first hand experience of Panelists for transformation in vehicles for last 20 years"

- Sanjiv Dogra, Sr Account Director, Teradata

"Full of Energy! Very Well Planned and feels like family due to regularity of events!"

- Garima Sahney, Partner, SaiKrishna & Associates

"Appreciate the speech of Mr Sumit Sawhney Country CEO & MD Renault India, Quite Motivated and Knowledgeable !"

- Jaya Sen

"Good Interactive Session, its actually the way forward and think Auto Business"

- Yogeeta M

"Good Program and Great Social Network Opportunity"

- Mahendra Singh, ED - F A D A

"Sellers, Tech, Innovators, Marketing – Bringing the whole EcoSystem under one roof, Well Done WAF for #IVSMS18"

- Sudhanshu, Autoportal.com

"A Great Conf, Great Topics, Good Participation"

- Dhianu Das, Luxury Ride

"One of its kind of event where trends, opportunities are discussed and exchanged within Auto Fraternity. Delighted to be part of this"

- Atul Arora

"Good Arrangement, Good Concept to know what is happening in the Industry!"

- Deepak Luthra, Head Automotive, Europ Assistance

"#IVSMS18 – A very good event for the auto world leaders to get together, to share their views & discuss !"

- Rahul Chaturvedi, Autoportal.com

"Fantastic Experience! 5 Stars!"

- Amit, 21North

"I liked to be part of WAFit! It has given us an excellent opportunity to network with people"

- Ravish Sahay, EVP & Head of Emerging Verticals, Quality Kiosk

"It was a great event Anuj had really brought a fraternity together to a platform, which was long due most required. Well done great efforts from Team WAF. Thank you."

- DEEP N BHATTACHARYA, Dover tech

"It has been a pleasure to be part of the WAF Convention. It’s a great platform to meet Industry People. All the Best for WAF!"

- Sandeep Kapoor, CEO, Relioquick Auto Mall

"Very well organized event with lot of deliberations & fruitful discussions. In my view, Few topics should have been slotted more time for interactions"

- Rajesh Mukhija - Head After Sales, Hero MotoCorp

Watch 7th IVASS 2021 Online for Free


Conference Agenda

Come join us and lets share, discuss and Co Create the Agenda & the Future Path
of the After Sales Service Business and Domain in the 21st Century!

Sat, 11th Dec, 2021

2021-12-11 10:00:00 2021-12-11 16:30:00 Asia/Kolkata 7th IVASS India Vehicle After Sales Summit New Delhi World Auto Forum anuj@waf.bz

Sat 11th Dec , 2021 at

WAF TV

10.00 AM to 04.30 PM

2021-12-11 10:00:00 2021-12-11 16:30:00 Asia/Kolkata 7th IVASS India Vehicle After Sales Summit New Delhi World Auto Forum anuj@waf.bz

#IVASS21- 7th India Vehicle After Sales Summit , Sat , Dec 11 2021

Time

Session

Details

10:00 to 10:15 AM

Welcome & Partner Introduction by Kiran Misra, Anchor, WAF

10:15 AM to 10:25 AM

Welcome Keynote by Anuj Guglani, CEO World Auto Forum & Senior Partner WAF Ventures

10:25 to 10:30 AM

Inauguration Ceremony

10:30 to 11:30 AM

IVASS Power Panel 1: The New Ways of Doing After Sales Business, Running Workshops & Engaging Customers
1. What has changed and what hasn't ?
2. Best Practices for Seamless Supply Chains
3. Learnings, Opportunities & Caveats

Arun Malhotra - Auto Industry Veteran - Session Chair

Dr Dinesh Bhasin - Former VP After Sales Tata Motors PVBU

S Muralidharan, Chairman, Mobility Aftermarket

Rajesh Mehrotra, National Head - After Sales, MG Motor India

Rama Shankar Pandey - MD Hella India Lighting

Vikrantt Mohan, National President - All India Automobile Workshops Association

11:30 - 11:45 pm

Q&A

11:45 to 12:05 pm

IVASS KeyNote 1

Rajesh Mehrotra , National After Sales Head, MG Motor India

12:05 to 12:10 pm

Q&A

12:10 - 12:30 PM

IVASS KeyNote 2

Vishal Bhat, Head - After Sales Business & Service - VW India

12:30 to 12:35 pm

Q&A

12:35 - 12:55 PM

IVASS KeyNote 3: Digitalisation in Aftersales and Customer Centricity

M Dhananjayan , MD Focus Group India & Middle East

12:55 - 1:00 PM

Q&A

1:00 - 1:15 PM

Guided Tour of WAF.bz The World's First Auto Leaders Network and WAF VE - World's Longest Running Virtual Exhibition at WAF.exposim.io by Gerald Louis "Jerry" , Head Partnerships & Engagements , World Auto Forum

1:15 to 2:00 PM

Lunch Break

2 to 2:20 PM

IVASS KeyNote 4: ‘ Hyundai Service- Resume, Repair, Recover ’

S Punnaivanam , VP & Head- After Sales Service, Hyundai Motor India

2:20 to 2:30 PM

Q&A

2:30 to 3:00 PM

Top Doc in the House : Rapid Fire Round & Myth Buster on Omicron Variant and Pollution

Dr. Raj Kumar , MBBS, MD (Chest) , FCICM (Critical care Australia)

Founder Hope for Lungs , Chief Pulmonologist & Critical care specialist

3 - 4 PM

IVASS Power Panel 2 : 1. Best Practices of Enhancing Productivity and Earnings in After Sales Business

Garima Misra, MD Group Landmark

Vishal Bhat, Head - After Sales Business & Service - VW India

Harsh Vashist - MD Satyam Group of Cos and Sparsh Group

M Dhananjayan , MD Focus Group India & Middle East

Anuj Guglani, CEO & Senior Partner - WAF Ventures

4 - 4:15 PM

Q&A

4:15 to 4:30 PM

Valedectory Ceremony & Vote of Thanks

Watch LIVE! at WAF TV https://worldautoforum.com/waf-tv/

Speakers can change in the final agenda due to their personal exigencies.

Official #IVASS21 Site : WorldAutoForum.com/ivass

Annual OEM Gold Partners


Annual Gold Partner


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Annual Media Partners


Partner With Us For Success


Win in the Global Auto & Mobility Industry. Partner us Today!
Gerald Louis “Jerry”(jerry@waf.bz - +91 8368746841)
Anuj Guglani(anuj@waf.bz)

CONTACT US

INDIA

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Email : awards@waf.bz , anuj@waf.bz

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