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Conferences

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Thought Leaders

50+

Keynotes & Panel Sessions

10th IVASS India Vehicle After Sales Summit

Last 9 years, all the stakeholders of the Vehicle After Sales Service Industry have been meeting at IVASS. Even the multiple covid waves & lockdowns couldnt deter the spirit of IVASS. Can you miss it now ?

Book in Advance as booths and seats are limited!

Who Should Attend 10th IVASS ?

  • After Sales Service Pros
  • Vehicle Service Equipment Makers
  • Auto Components & Parts Makers, dealers and Distributors
  • Tech and Telecom Cos
  • RSA Service Providers
  • CRM App Makers
  • Auto Makers After Sales Teams
  • Auto Dealers and their After Sales Teams
  • Telematics Solution Providers
  • Facility Management & Equipment providers
  • Manpower Services Providers

WAF First Community

Top Leaders Who Have Been Powering IVASS by WAF

Pankaj Narula

Former ED

Maruti Suzuki India

S Muralidharan

Chairman

Mobility Aftermarket

Dr. Dinesh Bhasin

Former After Sales Service Head

Tata Motors PVBU

Micheal Hajj

GHAE - Vehicle Repair & Maintenance

Henkel Adhesives Technologies

Vitaly Chebotarenko

Country Manager - Vehicle Repair & Maintenance

Henkel, India

Santosh Chitapure

Sales Manager, OES, India

Henkel Adhesives Technologies

Guruprasad Shinde

VW Service Brand Ambassador

VW India

Jayant Rawal

Zonal Manager West & Central

Skoda Auto VW India

Garima Misra

MD

Group Landmark

Sharad Malhotra

President Automotive Refinishes and Wood

Nippon Paint India

Dimple Mehta

Customer Care Domestic & International

Tata Motors PV

S Punnaivanam

CXO - Quality & After Sales

Greaves Electric Mobility

Jatin Tiwari

Head Field Service

Hyundai Motor India

Rajendra Bhat

Head After Sales Service

TVS Motor Co

Harsh Vashist

MD

Satyam Group of Cos

Vikrantt Mohan

National President

All India Automobile Workshops Association (AIAWA)

Ramesh Rajagopalan

Head - Customer Services & Network

Volvo Eicher CV

Anuj Tyagi

National Head - After Sales

Ford India

Arindam Lahiri

CEO

Automotive Skills Development Council (ASDC)

Rama Shankar Pandey

CEO

TATA Green Batteries

Charu Kaushal

CEO

Allianz Partners India

Naveen Gupta

Founder & CEO

Intellinet Systems

Ramakrishna Reddy

CEO & Founder

Spoors

Manish Vij

CEO

Global Assure

Amit Asija

National BD Manager - India & Sri Lanka

KECO Body Repair Products

Sumit Arora

Partner

Pvalue Analytics

Anuj Guglani

Founder & CEO

WAF Group

Shekhar Bhide

Head After Sales

Mercedes-Benz India

Yash Pal Sachar

Head Corporate Affairs

Ashok Leyland

Alexis Joseph

Former Head After Sales

Audi India

Manish Srivastava

National Head - Service

Hero MotoCorp

Chinmaya Hardas

Regional Director for India

Syncron

Rajesh Mehrotra

Director - After Sales

MG Motor India

Sandeep Gambhir

MD & CEO

Orix India

Kalpit Shishodia

Director Customer Service

Volvo Car India

Subhajit Roy

VP

TVS Automobile Solutions

Tanuj Pugalia

CMD

Pugalia Group

Vadiraj Katti

Founder & CEO

iTriangle Infotech

Ketan Girap

Business Director - Key Accounts Bu

Nippon Paint

Gurinder Sukhija

SVP & Head Ownership Management

Ather Energy

M Dhananjayan

MD

Focus Group - India & Middle East

Manjit Singh Bala

Director & CEO

Hass Ventures India

Chris White

President

Keco Body Repair Products

Don't Miss a Thing

#IVASS24 Agenda Coming Soon!

Meanwhile Savour #IVASS23 Agenda

9:15 to 09:30 AM

Registration and Welcome Tea, Coffee

09:30 to 09:40 AM

Welcome by Program Anchor, WAF Team

09:40 to 09:55 AM

Welcome Keynote by Anuj Guglani, Founder & CEO WAF Group

09:55 to 10:00 AM

IVASS 2023 Innauguration Ceremony

10:00 to 11:00 AM

IVASS Power Panel 1:- 2023 Best Practices & Innovations in Customer Experience, Satisfaction & Retention

S Muralidharan - Chairman Mobility Aftermarket - Session Chair

Pankaj Narula - Former ED - Maruti Suzuki India

Charu Kaushal – CEO , Allianz Partners India

Dr. Dinesh Bhasin – Former After Sales Service Head, Tata Motors PVBU

Garima Misra – MD, Group Landmark

Ramesh Rajagopalan - Head - Customer Services & Network - Volvo Eicher CV

Anuj Tyagi – National Head, After Sales - Ford India

Jayant Rawal – Zonal manager West & Central, Skoda Auto VW India

Ramakrishna Reddy – CEO & Founder - Spoors

11:00 to 11:20 AM

IVASS KeyNote 1

Santosh Chitapure - Sales Manager, OES India - Henkel Adhesives Technologies

11:20 to 11:45 AM

Networking Tea & Coffee

11:45 to 12:10 pm

IVASS KeyNote 2

Guruprasad Shinde - VW Service Brand Ambassador - VW India

12:10 - 12:35 pm

IVASS KeyNote 3

WAF Partner

12:35 - 01:00 pm

IVASS KeyNote 4

Sharad Malhotra - President Automotive Refinishes and Wood - Nippon Paint India

1:00 - 2:00 pm

Networking Lunch

2:00 - 2:20 pm

IVASS KeyNote 5

Naveen Gupta - Founder & CEO - Intellinet Systems

2:20 - 3:20 pm

IVASS Power Panel 2 :- 2023 Best Practices & Innovations in Workshop Productivity & Profitability

Vitaly Chebotarenko, Country Manager - Vehicle Repair & Maintenance - Henkel, India

Naveen Gupta, Founder & CEO - Intellinet Systems

Dimple Mehta, Customer Care Domestic & International - Tata Motors PV

Vikrantt Mohan, National President - All India Automobile Workshops Association (AIAWA)

Harsh Vashist MD Satyam Group

Rajendra Bhat - Head, After Sales Service - TVS Motor Co

Anuj Guglani, CEO - WAF

3:20- 3:40 pm

IVASS KeyNote 6

Sumit Arora - Partner - Pvalue Analytics

3:40- 4:00 pm

Networking Tea & Coffee Break

4:00 - 5:00 pm

IVASS Power Panel 3 :- EV After Sales Service & Customer Support - Lets Build Together!

S Punnaivanam, CXO - Quality & After Sales - Greaves Electric Mobility

Arindam Lahiri, CEO - Automotive Skill Development Corporation ASDC

Rama Shankar Pandey, CEO - Tata Green Batteries

Jatin Tiwari, Head Field Service Vertical, Hyundai Motor India

Micheal Hajj, Global Head of Application Engineering, Vehicle Repair & Maintenance - Henkel Adhesives Technologies

Amit Asija, National BD Manager - India & Sri Lanka - KECO Body Repair Products

Anuj Guglani – CEO - WAF

5:00 - 5:30 pm

WAF Industry Best Practice & WAF Global Hall of Fame Presentation Ceremony

5:30 - 5:45 pm

Valedictory Ceremony & Vote of Thanks

About WAF

Waf logo

World Auto Forum ( WAF) is the Global Auto & Mobility Think Tank Platform. A place as relevant for the Chairpersons and the Top CXOs as it for the interns and trainees.

Established in 2009, it now has community members across 125 Countries. More about WAF click here - WorldAutoForum.com

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Venue and Info

Venue Details

Aerocity, New Delhi which is one the most happening place at NCR Delhi Region. It houses several Hotels, offices, Malls and eateries

 

Address:

Aerocity, New Delhi

 

Email:

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