Vision 2030 : The Future of Auto Retail 

Vision 2030 : The Future of Auto Retail 

Your Automotive Business depends on just 3 Things :

1. Your Dealership Culture

2. Your Product’s Reliability & COO

3. Your Digital Strategy & FootPrint

 

by Anuj Guglani, CEO World Auto Forum

 

“I’m so sorry Ma’am”, cried the Fuel station Attendant. “I have accidentally fuelled your Diesel Car with Petrol!”

This happened with my Wife last month during a routine visit at the “Petrol Pump”. Seems the guy took it literally! She immediately called me. The first thing I asked her, “How much Petrol went in?” Thankfully the petrol fed, was just a litre. Not much of a worry. I asked her to wait for a while and get the vehicle tanked up with diesel. It was all fine.

However it wasn’t this easy. I too was a bit taken aback and wanted professional help & ratification of my actions. I called up the dealership. Noone picked up. Then I remembered I had the CRE no saved from last service reminder. We all know how many service reminder calls we get! The calls continue even after we have sold the car! The CRE took the call in first ring. I shared the incident. She was shocked and wanted to help.

I could sense she was running around her office, looking for the right person to guide me. She said, “Sir I shall make you speak to my manager.” thereafter I heard a middle aged male’s voice, sounding very busy. “Bataye, kya Hua?” he asked. I narrated the incident. He snubbed me mid way, asking, “Apko mera no kisne diya? Yeh mera kaam nahin hai!”

I didnt feel like wasting my breath in explaining that your CRE thought you are capable to help the customer, sadly you aren’t. I thought I shouldn’t waste time in saying,”You don’t even realise you are saying all these things to a customer in distress, who pays for your bills, Your kids school fees, your parents medicines, your movie tickets and your vacations. And that, this call wasn’t transferred. The CRE handed over her handphone to you to speak. Probably you just rattled out a standard line, which you say to most customers who need your help!

Continue reading “Vision 2030 : The Future of Auto Retail “

HIGHLIGHTS OF BUDGET 2019

HIGHLIGHTS OF BUDGET 2019

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Tax

1. Within 2 years, Tax assessment will be done electronically

2. IT returns processing in just 24 hours

3. Minimum 14% revenue of GST to states by Central Govt.

4. Custom duty has abolished from 36 Capital Goods

5. Recommendations to GST council for reducing GST rates for home buyers

6. Full Tax rebate upto 5 lakh annual income after all deductions.

7. Standard deduction has increase from 40000 to 50000

8. Exempt on tax on second self-occupied house

9. Ceiling Limit of TDS u/s 194A has increased from 10000 to 40000

10. Ceiling Limit of TDS u/s 194I has increased from 180000 to 240000

11. Capital tax Benefit u/s 54 has increased from investment in one residential house to two residential houses.

12. Benefit u/s 80IB has increased to one more year i.e. 2020

13. Benefit has given to unsold inventory has increased to one year to two years.

Continue reading “HIGHLIGHTS OF BUDGET 2019”

Indian Automobile Industry Poised to take the World stage

Indian Automobile Industry Poised to take the World stage

Indian Automobile Industry Poised to take the World stage

front page ET Saturday September 1, 2018 carries the Headline “ With 8.2% Growth, Economy begins FY19 on a High Note”. Positive news indeed which should bring cheer to all. A more detailed probing of the news reveals that the Indian Economy grew at its fastest in 2 years and was propelled by double digit growth in manufacturing at 13.5%. From a 7.7% GDP in FY-16 Q1 to 8.2%in FY-19 Q1 this is a sign that all longed for namely “ Acche Din round the Corner”. It is heartening that India’s growth for the quarter is well above that of China and seems we are maintaining our status as the World’s Fastest Growing Economy.

Given the above I am compelled to go on a nostalgic trip down memory lane and bring out some statistics of how modestly we started and are now as front runners:

1897- The first car that plied on Indian roads.

1901-The first Indian to own a car in 1901 was Jamshedji Tata.

1930’s- India was an Importer

1940’s India started manufacturing

1942, Hindustan Motors manufactured the first automobile in India before independence.

1952-The automobile sector formally came into being when the Government appointed its first tariff commission with the aim of indigenizing this industry. Introduction of passenger cars in the country

1950’s to 1960’s saw trade restrictions which hampered the growth of the Automobile Industry.

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Why are Elon Musk & his investors losing Sleep due to an Indian Automotive / Tractor Co ?

Why are Elon Musk & his investors losing Sleep due to an Indian Automotive / Tractor Co ?

It was a regular review call with investors for Elon Musk earlier this month. Musk goes all guns blazing with them and Tesla stock pays for it. A loss of US$ 2 Billion in share value in a day. Why are Elon and his investors at loggerheads?

As per Bloomberg, “Tesla ended 2017 with $3.4 billion in cash on hand and $9.4 billion in outstanding debt, a testament to Musk’s borrowing prowess”. The Flagship & most expensive Model S accounts for more than half the total Company revenue last year. And this year the model 3 becomes the Best Selling electric car in the US. Now that’s one Extreme Product Portfolio Shift!

Continue reading “Why are Elon Musk & his investors losing Sleep due to an Indian Automotive / Tractor Co ?”

WAF Auto Expo contest 2018 – Results Announced!

WAF Auto Expo contest 2018 – Results Announced!

The World Auto Forum has been at the forefront in connecting Auto dealers, Auto suppliers and Auto makers from over 125 countries. We are the unbiased voice of the global auto industry. All our awards and summits strive to bring on board, the best talent, the best minds and the best ideas from the global auto industry.

From RIGHT : Anand Mahindra Chairman Mahindra Group, Anuj Guglani CEO World Auto Forum , Anshuman Asthana CEO AutoTurff

Continue reading “WAF Auto Expo contest 2018 – Results Announced!”

Peugeot India – No More U-Turns Please !

Peugeot India – No More U-Turns Please !

“Pardesi Pardesi Jaana Nahin” – is the song which conjured in my mind when I heard last year that Peugeot is all set for its nth Re-entry Entry in the India Car Market.

Peugeot is the Mega French Auto Brand owned by the Group PSA which also owns Citroen, DS Automobiles and now of course Vauxhall, Opel, and the erstwhile GM Jewels!

Undoubtedly Peugeot makes some of the finest cars on the Planet. Great machines, outstanding French design and Cockpit Style interiors!

2 U-Turns and a Re-Entry Continue reading “Peugeot India – No More U-Turns Please !”