Watch 3rd IVASS 2017


About IVASS


World Auto Forum now connects Auto Vendors, Auto Makers, Auto Dealers in 125 Countries.

2018 World Auto Forum on India Vehicle After Sales Summit ( WAF-IVASS ) would get together after sales heads of Leading auto makers like Honda, Hyundai, Maruti, Tata Motors, Renault, Fiat, Ashok Leyland, Audi, Hero Moto Corp, TVS, Honda Motorcycles & Scooters etc and also their key Dealer Principals, after Sale Deaelrship Heads and Service Equipment Vendors and Car Care Products Suppliers.

The Entire After Sales Industry in ONE HALL on ONE DAY ... Can you miss it?

Thought Leaders @ IVASS


Pankaj Narula, Executive Advisor, Suzuki Motor Corporation

Pankaj Narula

Executive Advisor

Suzuki Motor Corporation

Dinesh Bhasin, Former VP, Customer Care, Tata Motors

Dinesh Bhasin

Former VP - Customer Care

TATA Motors

speakers

Rajesh Mukhija

Former Head After Sales

Hero MotoCorp

S Punnaivanam, Head After Sales, Hyundai Motor India

S Punnaivanam

Head After Sales

Hyundai Motor India

Subhajit Roy, Head After Sales, Tata Motors PVBU

Subhajit Roy

Head After Sales

Tata Motors PVBU

S Muralidharan, President, Lucas India

S Muralidharan

President

Lucas India

Akash Gupta, MD, Autoji

Akash Gupta

MD

Autoji

Vinkesh Gulati, Honble Vice President, F A D A

Vinkesh Gulati

Honble Vice President

F A D A

Rajesh Shete, Business Director - Industry , Sika India

Rajesh Shete

Business Director - Industry

Sika India

Amit Asija, National Head Aftermarket - Sika India

Amit Asija

National Head - Aftermarket

Sika India

Pratap Singh Raghuvanshi, Group Head, Field Service, Hyundai Motor India

Pratap Singh Raghuvanshi

Group Head, Field Service

Hyundai Motor India

Rajendra Bhat, VP After Sales, TVS Motor

Rajendra Bhat

VP - After Sales

TVS Motors & WAF Star 2014

Yash Pal Sachar, Head, Parts, Honda Cars India

Yash Pal Sachar

Head, Parts

Honda Cars India

TVC Rao, Group Service Head, Landmark Group

TVC Rao

Group Service Head

Landmark Group

Nitin Mehra – Co Founder - 21 North

Nitin Mehra

COO

21North

Kshitij Saxena Co-Founder & CEO Auto Ninja

Kshitij Saxena

Co-Founder & CEO

Auto Ninja

Harsh Vashist, MD, Satyam International

Harsh Vashist

MD

Satyam International

Anuj Guglani Chief Torque Officer World Auto Forum

Anuj Guglani

"Bro"

World Auto Forum

Moments from IVASS 2017


Moments from IVASS 2016


Moments from IVASS 2015


Watch Highlights of 2015 IVASS

Participants Feedback at World Auto Forum


"Overall Good Program and great social networking opportunity provided."

- Santosh Kulkarni , TTi Global

"Excellent Concept and Gathering! As an outsider, I’m learning a lot!!"

- Ashish Shah, CEO, Delhi Dynamos FC

"Good to hear the first hand experience of Panelists for transformation in vehicles for last 20 years"

- Sanjiv Dogra, Sr Account Director, Teradata

"Full of Energy! Very Well Planned and feels like family due to regularity of events!"

- Garima Sahney, Partner, SaiKrishna & Associates

"Appreciate the speech of Mr Sumit Sawhney Country CEO & MD Renault India, Quite Motivated and Knowledgeable !"

- Jaya Sen

"Good Interactive Session, its actually the way forward and think Auto Business"

- Yogeeta M

"Good Program and Great Social Network Opportunity"

- Mahendra Singh, ED - F A D A

"Sellers, Tech, Innovators, Marketing – Bringing the whole EcoSystem under one roof, Well Done WAF for #IVSMS18"

- Sudhanshu, Autoportal.com

"A Great Conf, Great Topics, Good Participation"

- Dhianu Das, Luxury Ride

"One of its kind of event where trends, opportunities are discussed and exchanged within Auto Fraternity. Delighted to be part of this"

- Atul Arora

"Good Arrangement, Good Concept to know what is happening in the Industry!"

- Deepak Luthra, Head Automotive, Europ Assistance

"#IVSMS18 – A very good event for the auto world leaders to get together, to share their views & discuss !"

- Rahul Chaturvedi, Autoportal.com

"Fantastic Experience! 5 Stars!"

- Amit, 21North

"I liked to be part of WAFit! It has given us an excellent opportunity to network with people"

- Ravish Sahay, EVP & Head of Emerging Verticals, Quality Kiosk

"It was a great event Anuj had really brought a fraternity together to a platform, which was long due most required. Well done great efforts from Team WAF. Thank you."

- DEEP N BHATTACHARYA, Dover tech

"It has been a pleasure to be part of the WAF Convention. It’s a great platform to meet Industry People. All the Best for WAF!"

- Sandeep Kapoor, CEO, Relioquick Auto Mall

"Very well organized event with lot of deliberations & fruitful discussions. In my view, Few topics should have been slotted more time for interactions"

- Rajesh Mukhija - Head After Sales, Hero MotoCorp

Limited Seating, Book Now!
Prices Go Up Every Week!


Ticket Cancellation Charge to be levied :
Between 30 to 45 Days of Summit : 10% ticket Amount
Between 30 days to 20 days : 50% Ticket Amount
Less than 20 days to Summit : 100% Ticket Amount

Conference Agenda

Come join us and lets share, discuss and Co Create the Agenda & the Future Path
of the After Sales Service Business and Domain in the 21st Century!

Sat, 8 Dec, 2018

2018-12-8 8:30:00 2018-12-8 17:30:00 Asia/Kolkata 2018 World Auto Forum on India Vehicle After Sales Service ( WAF-IVASS ) Radisson BLU Plaza Delhi Airport, New Delhi World Auto Forum anuj@waf.bz

Radisson BLU Plaza Delhi Airport
New Delhi

8:30 am - 5:30 pm

2018-12-8 9:00:00 2018-12-8 17:00:00 Asia/Kolkata 2018 World Auto Forum on India Vehicle After Sales Service ( WAF-IVASS ) Radisson BLU Plaza, Delhi Airport, New Delhi World Auto Forum anuj@waf.bz

Time

Activity / Theme

Details

8:30 - 9:00 am

Registration

9:00 - 9:15 am

Welcome by Anuj Guglani, Founder World Auto Forum

9:15 - 9:30 am

Inauguration Ceremony

9:30 - 10:15 am

IVASS Power Panel 1: Vehicle After Sales 20 Years Back & Now : Learnings, Transformation, Way to Future

Dinesh Bhasin - Former VP, Customer Care, Tata Motors

Rajesh Mukhija - Former Head, After Sales, Hero MotoCorp

Vinkesh Gulati - Honble VP, F A D A

Vikrantt Mohan - National President, AIAWA

TVC Rao - Group Head, After Sales, Landmark Group

Anuj Guglani - CEO, World Auto Forum - Moderator

10:15 - 10:30 am

IVASS Key Note 1: Safety in Aftermarket Vehicle Repair

Amit Asija - National Head, AfterMarket, Sika India

10:30 - 10:45 am

Tea Break

10:45 - 11:00 am

IVASS Key Note 2: The New Age Aftermarket

S Muralidharan - President, LUCAS TVS

11:00 - 11:15 am

IVASS Key Note 3: Hyundai Motor India Key Initiatives

S Punnaivanam - Head, After Sales, Hyundai Motor India

11:15 - 12:00 pm

IVASS Power Panel 2 : Automotive Biz Challenges : 4P's : Profitability, Process, Price of Fuels, Pollution. Sutras for Workshop Profitability Maximisaton with Memorable Customer Experience & Customer Retention

Pankaj Narula - Sr Advisor, Suzuki Motor Corporation

Pratap S Raghuvanshi - Group Head, Field Service, Hyundai Motor India

Alok Kapoor - Head, Franchisee Business & Mktg, Mahindra First Choice Services

Akash Gupta - MD, Autoji

Yash Pal Sachar - GM, Parts, Honda Cars India

Anuj Guglani - CEO, World Auto Forum - Moderator

12:00 - 12:15 pm

Q&A

12:15 - 12:30 pm

IVASS Key Note 4: Innovations in OEM Parts Distribution Business

Akash Gupta - MD, Autoji

12:30 - 12:45 pm

IVASS Key Note 5: How a Cloud Based Auto CRM can transform your Workshop Business

Kshitij Saxena - CEO, Autoninja

12:45 - 1:45 pm

Networking Lunch

1:45 - 2:00 pm

Special Aftermarket Showcase : How to make Aftermarket Workshop Network Truly World Class

Vikrantt Mohan - National President, AIAWA

2:00 - 2:15 pm

IVASS Key Note 6 : Challenges & Opportunities of Serving two Wheeler Customers

Rajendra Bhat - Head, After sales, TVS Motors Co

2:15 - 2:30 pm

IVASS Key Note 7 : Challenges & Opportunities of Serving two Wheeler Customers

Subhajit Roy - Head, After Sales, Tata Motors PVBU

2:30 - 2:45 pm

IVASS Key Note 8 : Innovations in Parts Distribution for Channel Profitability & Customer Satisfaction

Yash Pal Sachar - GM, Parts, Honda Cars India

2:45 - 3:00 pm

Q&A Key Notes 6,7 & 8

3:00 - 3:45 pm

IVASS Power Panel 3: Skilling, Upskilling, Reskilling of DealerShip Manpower : Time to Come together & Move Forward

Nikunj Sanghi - Chairman ASDC , Director F A D A

Subhajit Roy - Head, After Sales, Tata Motors PVBU

Rajendra Bhat - Head, After sales, TVS Motors Co

Amit Asija - National Head, AfterMarket, Sika India

Harsh Vashist - MD, Satyam International

Anuj Guglani - CEO, World Auto Forum - Moderator

3:45 - 4:00 pm

Q&A

4:00 - 4:30 pm

Valedectory Ceremony & Vote of Thanks

4:30 - 5:00 pm

Networking Tea & Coffee Break

Final Agenda shall be published at worldautoforum.com/ivass at 10:00 PM, Fri, 7th Dec, 2018. Agenda Slots, Schedule, Speakers & Panelists may change at last moment due to the Personal Exigencies of the Speakers and/or to optimise & balance participation of all Speakers & Panelists.

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