Watch 3rd IVASS 2017


About IVASS


World Auto Forum now connects Auto Vendors, Auto Makers, Auto Dealers in 125 Countries.

2018 World Auto Forum on India Vehicle After Sales Summit ( WAF-IVASS ) would get together after sales heads of Leading auto makers like Honda, Hyundai, Maruti, Tata Motors, Renault, Fiat, Ashok Leyland, Audi, Hero Moto Corp, TVS, Honda Motorcycles & Scooters etc and also their key Dealer Principals, after Sale Deaelrship Heads and Service Equipment Vendors and Car Care Products Suppliers.

The Entire After Sales Industry in ONE HALL on ONE DAY ... Can you miss it?

Thought Leaders @ IVASS


Partho Banerjee, Head After Sales, Maruti Suzuki India

Partho Banerjee

Head After Sales

Maruti Suzuki India

speakers

Rajesh Mukhija

Head After Sales

Hero MotoCorp

Pratap Singh Raghuvanshi, Group Head, Field Service, Hyundai Motor India

Pratap Singh Raghuvanshi

Group Head, Field Service

Hyundai Motor India

Dinesh Bhasin, Head, After sales, TATA Motors PVBU

Dinesh Bhasin

Head, After Sales

TATA Motors PVBU

Yash Pal Sachar, GM, Parts, Honda Cars India

Yash Pal Sachar

GM, Parts

Honda Cars India

Sudhir Malhotra, Head After Sales, Renault India

Sudhir Malhotra

Head After Sales

Renault India & WAF Star 2013

Dr. R K Suri, Former Director, Ministry of Environment & Forests, Govt of India

Dr. R K Suri

Former Director, Ministry of Environment & Forests

Govt of India

Ramashankar Pandey, MD, Hella India & Chairman, Aftermarket Committee, ACMA

Ramashankar Pandey

MD, Hella India &

Chairman, Aftermarket Committee, ACMA

speakers

Sanjeev Garg

Global Head Customer Care

Tata Motors CVBU

speakers

Nikunj Sanghi

MD - JS Fourwheel Motors

Director FADA

speakers

Tanuj Pugalia

MD & CEO

Gallops Motors

speakers

Rajendra Bhat

Head After Sales

TVS Motors & WAF Star 2014

speakers

Sanjeev Aggarwal

Vice President - After Sales

Nissan Group of India

speakers

Alok Kapoor

Head – Mktg & Franchisee Business

Mahindra First Choice Service

Harsh Vashisth, MD, Satyam Group of Companies

Harsh Vashisth

MD

Satyam Group of Companies

Sanjay Naithani, Head, Sales, Snap On Tools

Sanjay Naithani

Head, Sales

Snap On Tools

speakers

TVC Rao

Group Service Head

Landmark Group

Saurabh Vatsa, Industry Veteran

Saurabh Vatsa

Industry Veteran

speakers

Sunil K Chaturvedi

CEO

ASDC

Atul Arora, Strategy, Consumer, Insights, Market Research Specialist

Atul Arora

Strategy, Consumer, Insights,

Market Research Specialist

Kshitij Saxena Co-Founder & CEO Auto Ninja

Kshitij Saxena

Co-Founder & CEO

Auto Ninja

Anuj Guglani Chief Torque Officer World Auto Forum

Anuj Guglani

"Bro"

World Auto Forum

Moments from IVASS 2017


Moments from IVASS 2016


Moments from IVASS 2015


Watch Highlights of 2015 IVASS

Participants Feedback at World Auto Forum


"Overall Good Program and great social networking opportunity provided."

- Santosh Kulkarni , TTi Global

"Excellent Concept and Gathering! As an outsider, I’m learning a lot!!"

- Ashish Shah, CEO, Delhi Dynamos FC

"Good to hear the first hand experience of Panelists for transformation in vehicles for last 20 years"

- Sanjiv Dogra, Sr Account Director, Teradata

"Full of Energy! Very Well Planned and feels like family due to regularity of events!"

- Garima Sahney, Partner, SaiKrishna & Associates

"Appreciate the speech of Mr Sumit Sawhney Country CEO & MD Renault India, Quite Motivated and Knowledgeable !"

- Jaya Sen

"Good Interactive Session, its actually the way forward and think Auto Business"

- Yogeeta M

"Good Program and Great Social Network Opportunity"

- Mahendra Singh, ED - F A D A

"Sellers, Tech, Innovators, Marketing – Bringing the whole EcoSystem under one roof, Well Done WAF for #IVSMS18"

- Sudhanshu, Autoportal.com

"A Great Conf, Great Topics, Good Participation"

- Dhianu Das, Luxury Ride

"One of its kind of event where trends, opportunities are discussed and exchanged within Auto Fraternity. Delighted to be part of this"

- Atul Arora

"Good Arrangement, Good Concept to know what is happening in the Industry!"

- Deepak Luthra, Head Automotive, Europ Assistance

"#IVSMS18 – A very good event for the auto world leaders to get together, to share their views & discuss !"

- Rahul Chaturvedi, Autoportal.com

"Fantastic Experience! 5 Stars!"

- Amit, 21North

"I liked to be part of WAFit! It has given us an excellent opportunity to network with people"

- Ravish Sahay, EVP & Head of Emerging Verticals, Quality Kiosk

"It was a great event Anuj had really brought a fraternity together to a platform, which was long due most required. Well done great efforts from Team WAF. Thank you."

- DEEP N BHATTACHARYA, Dover tech

"It has been a pleasure to be part of the WAF Convention. It’s a great platform to meet Industry People. All the Best for WAF!"

- Sandeep Kapoor, CEO, Relioquick Auto Mall

"Very well organized event with lot of deliberations & fruitful discussions. In my view, Few topics should have been slotted more time for interactions"

- Rajesh Mukhija - Head After Sales, Hero MotoCorp

Limited Seating, Book Now!
Prices Go Up Every Week!


Ticket Cancellation Charge to be levied :
Between 30 to 45 Days of Summit : 10% ticket Amount
Between 30 days to 20 days : 50% Ticket Amount
Less than 20 days to Summit : 100% Ticket Amount

Conference Agenda

Come join us and lets share, discuss and Co Create the Agenda & the Future Path
of the After Sales Service Business and Domain in the 21st Century!

Sat, 8 Dec, 2018

2018-12-8 8:30:00 2018-12-8 17:30:00 Asia/Kolkata 2018 World Auto Forum on India Vehicle After Sales Service ( WAF-IVASS ) The Grand New Delhi,Nelson Mandela Road, Vasant Kunj - Phase II, New Delhi, Delhi World Auto Forum anuj@waf.bz

New Delhi

8:30 am - 5:30 pm

2018-12-8 9:00:00 2018-12-8 17:00:00 Asia/Kolkata 2018 World Auto Forum on India Vehicle After Sales Service ( WAF-IVASS ) The Grand New Delhi,Nelson Mandela Road, Vasant Kunj - Phase II, New Delhi, Delhi World Auto Forum anuj@waf.bz

Agenda IVASS 2018 Coming Soon!

Meanwhile IVASS 2017 Agenda for Reference

Time

Activity / Theme

Details

8:30 - 9:00 am

Registration

9:00 - 9:15 am

Welcome by Anuj Guglani, Founder World Auto Forum

9:15 - 9:30 am

Inauguration Ceremony

9:30 - 9:45 am

IVASS Key Note 1: Candid Experiences at Vehicle After Sales

Sanjeev Aggarwal - Head After Sales, Nissan India

9:45 - 10:30 am

IVASS Power Panel 1: Synergising SOP & VOC across the System

TVC Rao - Group Head, After Sales, Landmark Group

Sanjeev Aggarwal - Head After Sales, Nissan India

Rajesh Mukhija - Head, After Sales, Hero MotoCorp

Pratap Singh Raghuvanshi - Group Head, Hyundai Motor India

Atul Arora - Former Head Consumer Research General Motors - Moderator

10:30 - 10:45 am

Q&A

10:45 - 11:00 am

Tea Break

11:00 - 11:15 am

IVASS Key Note 2

Rajendra Bhat - Head, After sales, TVS Motors Co

11:15 - 11:30 am

IVASS Key Note 3: Auto CRM

Kshitij Saxena, CEO, Autoninja

11:30 - 12:15 pm

IVASS Power Panel 2 : How 3S can work more in tandemn for Win-Win

Sudhir Malhotra - Head, After Sales, Renault

Rajendra Bhat - Head, After sales, TVS Motors Co

Dinesh Bhasin - Head, After sales, TATA Motors PVBU

Alok Kapoor - Head, Mktg & Franchisee Business, Mahindra First Choice Wheels - Moderator

Yash Pal Sachar - GM, Parts, Honda Cars India

12:15 - 12:30 pm

Q&A

12:30 - 12:45 pm

Interactive Session : Application of International Best Practices in India Vehicle After Sales

Sanjeev Garg - Former Global Customer Care Head, Tata Motors CVBU

Anuj Guglani - Founder, World Auto Forum

12:45 - 1:00 pm

IVASS Key Note 5: Hero Motocorp Success Story

Rajesh Mukhija - Head, After Sales, Hero MotoCorp

1:00 - 1:15 pm

Q&A for Key Notes 4 & 5

1:15 - 2:00 pm

Networking Lunch

2:00 - 2:45 pm

IVASS Power Panel 3: Significance, Scope and Impact of Customer Rating Indices

Sanjeev Garg - Former Global Customer Care Head, Tata Motors CVBU

Rajendra Bhat - Head, After sales, TVS Motors Co

Kshitij Saxena, CEO, Autoninja

Saurabh Vatsa - Industry Veteran - Moderator

2:45 - 3:00 pm

Q&A

3:00 - 3:15 pm

IVASS Key Note 6

Sudhir Malhotra - Head, After Sales, Renault India

3:15 - 3:30 pm

IVASS Key Note 7: TML PVBU Case Study

Dinesh Bhasin - Head, After sales, TATA Motors PVBU

3:30 - 3:45 pm

Q&A for Key Notes 6 & 7

3:45 - 4:00 pm

Networking Tea & Coffee Break

4:00 - 4:15 pm

Automotive Aftersales Industry's own Retail Open Innovation - Business success by Co Creating Consumer experience via Asset Sharing

Ramashankar Pandey - MD, Hella India LIghting & Chairman AfterMarket Commitee - ACMA

4:15 - 5:00 pm

IVASS Power Panel 4: Environment Impact , Protection Mechanisms at Workshops

Rajesh Mukhija - Head, After Sales, Hero MotoCorp

Dr. R K Suri - Former Director, Ministry of Environment & Forests, Govt of India

S K Chaturvedi - CEO, ASDC

Harsh Vashist - MD, Satyam International

Ramashankar Pandey - MD, Hella India LIghting & Chairman AfterMarket Commitee - ACMA

Rajesh Prasad - MD, Amritasa Group

Anuj Guglani - Founder, World Auto Forum - Moderator

5:00 - 5:15 pm

Q&A

5:15 - 5:45 pm

Valedectory Ceremony & Vote of Thanks

Final Agenda shall be published at worldautoforum.com/ivass at 9:00 PM, 7th Dec 2018. Agenda Slots, Schedule, Speakers & Panelists may change at last moment due to the Personal Exigencies of the Speakers and/or to optimise & balance participation of all Speakers & Panelists.

GOLD SPONSORS


Associate Partners


Digital Marketing Partner


GISocial

Broadcasting Partner


Partner With Us For Success


World auto forum offer limitless opportunities for growth and success. Partner us for IVASS 2018 and take your business to a different orbit altogether.
For surprisingly reasonable rates, Please Contact
For Stalls & Branding - Sonia Kakkar(sonia@waf.bz - 9999882794)
For Marketing Alliances & Partnerships - Monica Ray(awards@waf.bz - 011-49057413)

CONTACT US

INDIA

D-1/25 Ground Floor Vasant Vihar
New Delhi-110057 INDIA
Email : awards@waf.bz , anuj@waf.bz

For More Enquiries: +91-9810552425, +91-11-49057413

USA

2232, South Main Street
Suite 250 Ann Arbor, MI 48103
Detroit USA

Register Now