Ravichandran P is an experienced automotive professional and currently serves as Head – After Sales at Škoda Auto Volkswagen India. He brings extensive experience across after-sales operations, field service, dealer development, customer experience and automotive retail, with a career spanning several leadership responsibilities within the Volkswagen Group in India.
Ravichandran P has built his career around strengthening automotive after-sales and customer service operations. His experience includes responsibilities across field operations, dealer development and after-sales, giving him a broad understanding of the complete vehicle ownership journey and the requirements of automotive dealer networks.
He previously served as Head of After Sales at Volkswagen Passenger Cars India, before taking responsibility for Dealer Development in 2020. His career progression reflects a strong focus on developing efficient retail and service networks while improving customer engagement and operational performance.
At Škoda Auto Volkswagen India, Ravichandran P’s work is closely connected with the Group’s focus on customer-centric after-sales service, service excellence and operational efficiency. SAVWIPL has continued to expand its after-sales infrastructure and service network across India, with hundreds of customer touchpoints and regional parts distribution facilities supporting its brands.
His professional experience also includes working across multiple locations and functions within the automotive business. His LinkedIn profile reflects a long association with Škoda Auto Volkswagen India, along with experience spanning different operational roles and cross-functional teams.
With expertise across after-sales, field operations, dealer development and customer experience, Ravichandran P contributes to the evolving Indian automotive service ecosystem, where efficient service networks, genuine parts availability and consistent customer experience are increasingly important to long-term brand relationships.
