Driving AI-Powered Customer Experience & Conversational Intelligence Across the Mobility Ecosystem
New Delhi, India – ODIO, a leading Conversational AI platform, has been inducted into the World Auto Forum (WAF) as an Annual Partner. The partnership reflects a shared commitment to advancing AI-led innovation, digital transformation, and customer experience across the automotive and mobility ecosystem.
Speaking on the association, Kunal Jain, Founder & CEO, ODIO, said:
“We are excited to partner with the World Auto Forum. As the automotive industry increasingly adopts AI-powered technologies, we look forward to collaborating with industry leaders and showcasing how Conversational AI can help organizations deliver exceptional customer experiences, improve operational efficiency, and create measurable business impact.”
Powered by a proprietary Conversational AI Large Language Model (LLM), ODIO enables enterprises to analyze, automate, and optimize customer interactions across voice, chat, and email. The platform combines AI-powered Quality Assurance, Autonomous Voice & Chat Agents, Real-Time Agent Assist, AI Coaching, Conversation Intelligence, and advanced Analytics to help businesses improve customer experience, strengthen compliance, increase sales conversions, and drive operational efficiency. Today, ODIO empowers customer-facing teams with real-time and post-interaction intelligence, transforming every conversation into a valuable business opportunity.
Welcoming ODIO to the WAF ecosystem, Anuj Guglani, Founder & CEO, World Auto Forum, said:
“Artificial Intelligence is transforming customer engagement across the automotive industry. We are delighted to welcome ODIO as a World Auto Forum Annual Partner. Their expertise in Conversational AI will bring valuable insights to our community and contribute to the industry’s digital transformation journey.”
As a World Auto Forum Annual Partner, ODIO will actively participate in WAF’s leadership forums, knowledge-sharing initiatives, digital collaborations, networking events, and thought leadership platforms, contributing to conversations around Artificial Intelligence, customer experience, and the future of mobility.
About ODIO
ODIO is an enterprise-grade Conversational AI platform that helps organizations transform customer interactions into actionable business intelligence. Built on a proprietary Conversational AI LLM, the platform offers Conversation Intelligence, Automated QA, Real-Time Agent Assist, AI Coaching, Autonomous Voice & Chat Agents, and multilingual AI capabilities across voice, chat, and email. Trusted by enterprises across Automotive, BFSI, Retail, EdTech, Insurance, and B2B sectors, ODIO enables businesses to enhance customer engagement, improve contact center performance, and accelerate digital transformation through next-generation AI.
About World Auto Forum (WAF)
Founded in 2009, World Auto Forum is a global auto and mobility think tank connecting professionals, industry leaders, innovators, and organizations across more than 125 countries. WAF is known for its industry-leading forums, awards, research initiatives, and thought leadership platforms focused on innovation, sustainability, customer experience, and future mobility.
