Lyft posts record bookings, but higher promotions fuel profit miss

Summary

  • Sees third-quarter gross bookings at $5.5 billion-$5.67 billion
  • Gross bookings hit record $5.50 billion in second quarter
  • Marketing expenses rise 68% on incentives, loyalty rewards

(Reuters) – Lyft beat analysts’ revenue estimates for ‌the second quarter on Thursday as a surge in riders and trips lifted bookings to a record, though heavier spending on promotions left net income short of expectations.

The ride-hailing ​services provider has stepped up spending on incentives and loyalty programs ​to attract and retain customers and sustain growth.

“Marketing investments relate to ⁠traditional marketing at its core, but that’s also the line in our ​P&L where we house rider incentives and so what you’re seeing really is ​an increase on a year-over-year basis is rider incentives,” Chief Financial Officer Erin Brewer told Reuters.

Lyft’s second-quarter net income of $50.3 million missed Wall Street estimates of about $56 million, according to ​LSEG data. Marketing expenses surged 68%.

Revenue jumped 16% to $1.84 billion, topping estimates ​of $1.81 billion.

The FIFA soccer World Cup, held in the U.S., Canada and Mexico, lifted demand ‌during ⁠the second quarter, especially for airport rides and in host cities.

For the third quarter, the company forecast gross bookings of $5.5 billion to $5.67 billion, compared with Wall Street expectations of $5.57 billion.

Lyft has sought to improve growth and profitability by steering ​riders toward higher-value services, ​including premium rides, ⁠airport trips and chauffeur offerings, while also expanding its European operations through FreeNow by Lyft.

A year after closing its ​acquisition of European ride-hailing app FreeNow, Lyft said the business ​is ⁠performing better on an organic basis amid integration into its global platform.

Gross bookings, which measure the total value of transactions on its platform, rose 23% to a ⁠record $5.50 billion ​in the three months ended June 30.

Partnerships ​drove about 30% of North American rideshare trips in the quarter, Lyft said, citing its alliances with ​DoorDash and United Airlines.

Reporting by Akash Sriram in Bengaluru; Editing by Sriraj Kalluvila